Training Modules :

Aviation English for Ground Handling staff :

  • To be able to control the aviation terminology and phraseology necessary for airport ground staff


  • each person wanting to acquire the necessary terminology and phraseology required by airport & airline ground staff

  • BAC or equivalent
  • Good general culture
  • Age : at least 21 years
  • Good knowledge of general English (intermediate level)


     
    • Different airport & airline jobs
    • The  use of a standard conversation
    • Study of different cultures, accents and habits in different English speaking regions of the world
    • Practical English exercises in every day professional situations :
      - Orienting clients
      - Ask the essential questions at the “check-in desk”, checking the essential information and documents
      - Answer the client’s questions
      - To say and not to say
      - Minor passenger problems
      - Complaints and disruptive passengers
      - Fluency
      - Pronunciation
      - Revision of some essential grammar
      - Aviation  and travel vocabulary

  • Minimum 5 participants per session


  • 10 days ( 60 h )