Training / Subject Area

Subject Area :

Our courses are designed by experts and updated frequently to keep pace with the latest regulatory procedures, new Standards, and the fast-changing demands of the aviation industry.
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    Subject area Virtual classroom E-learning Self-study F2F Classroom F2F In house Hybrid HyFlex Distance learning Web-Based
    Airline Customer Service                
    Basic Customer Service  
    x
    		           
    Communication Skills
    x
    x
    x
    		 
    x
    x
    		   
    Attitude and Behavior
    x
    x
    		       
    Grooming Tips very professional should know  
    x
    		 
    x
    		       
    Uniform Dress Guidance and Make Up  
    x
    		 
    x
    		       
    Dealing with Difficult and Disruptive Customers
    x
    x
    x
    		 
    x
    		     
    PRM- Handling Pax with Reduced Mobility
    x
    		           
    English for Specific / Special Purposes (ESP)                
    First Learn English
    x
    x
    		 
    x
    x
    x
    x
    x
    English Brush-Up
    x
    x
    x
    x
    x
    x
    x
    x
    Aviation English for Pilots
    x
    x
    		         
    x
    ELPAC Testing for Pilots and ATCOs
    x
    x
    x
    x
    		   
    x
    x
    Aviation English for Cabin Crew
    x
    x
    x
    		     
    x
    x
    Aviation English for Ground Staff
    x
    x
    		       
    x
    x
    English for the Aviation Industry
    x
    x
    		       
    x
    x
    Cabin Crew Training                
    Welcome on board
    x
    		           
    Initial Airline Cabin Crew Training
    x
    		 
    x
    		 
    x
    		 
    x
    x
    Corporate and Private Jets Cabin Crew
    x
    x
    x
    		         
    Senior Cabin Crew Qualification
    x
    x
    x
    x
    		   
    x
    x
    Service at High Altitude  
    x
    		       
    x
    		 
    Catering guidelines for Cabin crew  
    x
    		       
    x
    		 
    Human Factors                
    Introduction to Human Factors and Ergonomics
    x
    		   
    x
    		 
    x
    		 
    Human Factors in Aviation
    x
    		       
    x
    		 
    Human Performance and Limitations  
    x
    		           
    Management                
    Introduction to Safety Management Systems  
    x
    		           
    Conflict Management & Problem solving  
    x
    		           
    Leadership and Management
    x
    x
    x
    x
    		       
    Recruitment: Interview & Assessment explained  
    x
    		       
    x
    		 
    Train the Trainer                
    Train the Trainer-initial course
    x
    x
    x
    x
    x
    		 
    x
    x
    Train the Trainer-recurrent course
    x
    x
    x
    		         
    Train the Trainer-ELP Assessor initial
    x
    x
    x
    		 
    x
    		 
    x
    x
    Train the trainer-ELP Assessor recurrent  
    x
    		           
    Safety & Security                
    Basic Airside Safety  
    x
    x
    		         
    Fire/Smoke Safety Awareness  
    x
    x
    		     
    x
    		 
    Incident and Accident Prevention
    x
    x
    		       
    x
    		 
    Medical Aspects and First Aid
    x
    x
    		     
    x
    		 
    Aviation Security Awareness (AvSec)  
    x
    		       
    x
    		 
    Dangerous Goods Regulation (DGR)                
    Dangerous Goods Awareness  
    x
    		       
    x
    x
    Dangerous goods cat 6  
    x
    		           
    Dangerous goods cat 9 ,10  
    x
    		           
    Dangerous goods cat 11 ,12  
    x
    		           

    Airline Customer Service

    English for Specific/Special Purposes (ESP)

    Cabin Crew Training

    Human Factors

    Management

    Train the Trainer

    Safety and Security

    Dangerous Goods Regulation (DGR)